![]() ![]() Please boycott this company and choose a small, family run business instead. 3, Required two booster seats but only gives facility to book one. 2, Pick up times don't seem quite accurate. ![]() Route 415 - El Fraile to San Isidro via the airport. 1, Nowhere to enter specific addresses if using accommodation like private homes or villas. The service varies on Saturdays, Sundays and holidays. Do they have any consideration for customer service? Do they think I would ever book them again or recommend to a friend? As the world goes through this covid crisis it is companies such as Hoppa who will lose because of greed, selfishness and appalling customer service. On weekdays from Puerto de la Cruz to Costa Adeje, it operates from 06:20 to 21:20 and from Costa Adeje to Puerto de la Cruz, between 08:25 and 23:00. This company is greedy, unreasonable and unfair to insist on this policy when the situation is caused by a worldwide pandemic. HolidayHoppa can arrange your Airport transfers & Excursions services for any size of groups or families, Book Online or contact us. ![]() Getting a great deal on your Tenerife South Airport. They refused to accept that I had less than 48 hours notice myself and the situation was out of my control! They obviously couldn't care less and knew that the money could be reclaimed through holiday insurance. Book your Santa Cruz transfers with hoppa today and enjoy our great low prices and amazing customer service. They just kept insisting that they required 48 hours notice prior to cancellation. I understand they have their Policies and Procedures but there was absolutely no flexibility or understanding during a stressful and unpredictable time I would have been happy to have a voucher towards a future booking. The best thing about Hoppa is that if your transfer doesnt live up to your standards they will give you your money back. However, Hoppa refused to offer a refund or even a voucher towards a future booking. I had no problem with getting a refund from Air B and B, the airline, even the parking company refunded immediately. My holiday to Tenerife was cancelled 2 days before we were due to fly out because Spain closed all their borders due to the covid virus. ![]()
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